Serene Aesthetics, DohaAutomationAI agents
Instant replies to new enquiries for an aesthetics clinic in Doha
Consultations get booked overnight, not the next afternoon.
The problem
Enquiries came in from Instagram and Google ads at all hours, but replies went out whenever someone had a free moment, often hours later. By then the lead had gone cold or booked elsewhere.
What we built
We built a follow-up flow that answers every enquiry as it comes in, with a reply written for that person in the clinic's tone. It asks the clinic's qualifying questions, books the consultation into the real calendar and sends a reminder before the visit.
How it works
- 01A new enquiry arrives from an Instagram or Google ad, or the website
- 02The agent replies straight away, answering what the person asked
- 03It asks about the treatment they want and books a consultation into the clinic's calendar
- 04A reminder goes out before the visit
- 01Meta Leads
- 02OpenAI
- 03Gmail
- 04Salesforce
Results
- Of enquiries followed up
- 100%
- Every enquiry gets a reply, including the ones that arrive overnight.
- Consultations are booked overnight that would previously have waited until the afternoon.
“The lead follow-up engine replies to enquiries within seconds and books consultations while we sleep. Our consultation bookings noticeably went up without adding a single person to the team.”