Contents · 4 sections+
§ 01
How to request deletion
- Email privacy@encnt.com with the subject “Data deletion request”.
- Include your username on the platform (Facebook name, Instagram or Threads handle) so we can find your records.
- We delete your comment and message records within 30 days and confirm by email.
You can also send “delete my data” as a direct message to our Instagram account or Facebook Page.
§ 02
What gets deleted
Your comments, messages, username, account ID and any notes we made about the conversation. Aggregate post statistics (such as total likes on a post) contain no personal information and are not affected.
§ 03
What deletion does not cover
Comments you posted publicly stay on Facebook, Instagram or Threads until you delete them there. You can also remove our app's access in your account settings under Apps and Websites.
§ 04
More detail
More detail is in our privacy policy: encnt.com/privacy
Still have a question?
Write to us and a person on the team will reply, usually within two working days.
privacy@encnt.comRevision history
- v1.018 October 2026. First published.